Disclaimers
I am really glad I decided on this dealership. I walked in and was greeted by Kelli. The specific car I went there to test drive was already sold. Kelli found a car that was beyond of what I imagined I would have been driving home in that day. She wasn’t pushy and very patient. She answered all my questions and made me feel comfortable. Finance is usually the longest and most boring of the whole process. Justin was amazing. He answered all my questions, he was very laid back as well and made th... More
2021-05-11
Joel was very good. Knowing that we were coming from out of state, he made everything easy when we did arrive. The vehicle was already detailed, and he met my expectation on my trade-in value. Process was easy, and the dealership did what they needed to during the pandemic interruption.
2020-05-18
Purchased a 2021 Atlas Sport from Kelli. She knows her cars! Great experience from walking in the door until the final purchase. Their whole team works hard to make sure that you have your questions answered, your comfortable with your big purchase and you have a great experience. I will definitely be back when I’m ready for another purchase. Thanks Kelli!
2021-02-17
Shay was amazing! Very informative and super personable. I felt very comfortable with her and the rest of the team there!
2021-01-06
I worked with Dean in the auto body division. They have a super auto body guy. He did a terrific job on my 2011 VW jetta. Easy to deal with..highly recommend this place. Downfall..no loaner vehicle. Upside..I believe they have a shuttle service if you want to go shopping.
2020-09-15
Service team is as good as it gets. I've had a few VW vehicles over the past decade, some under warranty and some not. Brandon and his team have taken extremely good care of our family.
2020-11-29
Bought a brand new Jetta from Shay with the help of Victor. Had an amazing experience. We looked for weeks for used cars and either the cars were junk, overpriced, or the sales people were pushy and terrible, however when we stopped at Broadway Volkswagen, Shay greeted us when we finally decided to go inside to ask about a car. She wasn't pushy, she was super knowledgeable, and when we weren't sure about it, she left us her contact and let us go on our way. That was amazing. No pushy sales. No h... More
2021-03-12
This has been the most pleasant experience I have ever had in purchasing/leasing a vehicle!
I worked with Sam Welhouse. He ‘listened’ to what my needs were in a vehicle and then he found the perfect one for me, with no pressure. He answered every question I had and if he didn’t know, he went to someone who did, not trying to fluff his way through. Unlike the four other dealerships I had visited before walking into Broadway. To be perfectly honest, I never considered a Volkswagen, but I love it!... More
2021-04-16
We had a wonderful experience with our new Tiguan purchase. It was a streamlined purchase during a pandemic and we were fortunate enough to be able to have most of this handled via email and fast in person signing with the financing department especially since we live outside the area.
2021-01-25
Had my car fixed & Haven is awesome & they did a good job. Comfortable waiting area.
2020-10-02